GENERAL INFO

SHIPPING INFO

All orders are processed within 1-2 business days (Monday through Friday). Orders placed after 3 PM GMT or on weekends will be processed the next business day.

We offer various shipping options to meet your needs:

Standard Shipping: Estimated delivery time of 3-7 business days.

Expedited Shipping: Estimated delivery time of 2-4 business days.

Overnight Shipping: For urgent deliveries, expect your order the next business day (if placed before 3 PM EST).

Last Updated: Wednesday 21 May 2025

Welcome to Al's Collectible Card Store , your go-to destination for rare and valuable Pokémon cards! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Al's Collectible Card Store is a platform for buying and selling rare Pokémon cards. We aim to provide an enjoyable shopping experience, offering a wide range of authentic, collectible cards from the Pokémon universe.

2. Acceptance of Terms

By using our website and services, you agree to these Terms and Conditions, including any future modifications. If you do not agree to these terms, you must refrain from using our services.

3. Account Registration

To make a purchase, you may be required to create an account with us. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your account login details.

4. Product Information

We make every effort to provide accurate descriptions and images of the Pokémon cards available on our website. However, due to the nature of collectibles, some items may have slight variations in color, condition, or packaging. All cards are sold as described in their product listing, and customers are encouraged to review each listing carefully before purchasing.

5. Pricing and Availability

Prices are listed in GBP and are subject to change without notice. We reserve the right to correct any errors in pricing or availability that may occur due to technical issues. If a product you ordered is no longer available, we will notify you promptly and issue a refund if applicable.

6. Orders and Payments

By placing an order on our website, you agree to purchase the items selected, and we will process your payment accordingly. We accept various forms of payment, including credit cards, PayPal, and other payment methods available on our site. All payments are processed securely.

In the event of a payment issue, we reserve the right to cancel your order and notify you of any discrepancies.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding shipping methods, delivery times, and rates. We strive to ship all orders within 1-2 business days. Shipping times may vary based on your location and selected shipping method.

International Orders: Customers outside of the UK are responsible for any customs duties, taxes, and import fees.

8. Returns and Refunds

We take great care in ensuring that our Pokémon cards are carefully packaged and in excellent condition before shipping. However, if you receive a damaged or incorrect item, please contact us within 7 days of receiving your order for assistance. Returns or exchanges will only be accepted if the item is in its original condition, unopened, and undamaged.

Due to the nature of collectible items, we do not accept returns or exchanges on cards unless they are defective or damaged upon arrival.

9. Authentication and Card Grading

We strive to ensure that all cards listed on our site are 100% authentic. Our cards are sourced from reputable collectors, and we provide card grading information where applicable.

10. Intellectual Property

All content on our website, including but not limited to text, images, logos, and designs, is owned by Al's Collectible Card Store or its licensors and is protected by intellectual property laws. You agree not to copy, reproduce, or distribute any content from this site without our explicit permission.

11. Prohibited Conduct

You agree not to engage in any activity that could harm, disable, or disrupt the website or interfere with other users' ability to access and use our services. This includes, but is not limited to, the following:

Engaging in fraudulent or deceptive activities
Attempting to bypass security measures or gain unauthorized access to our systems
Using our website for illegal purposes or to promote illegal activities

12. Limitation of Liability

To the fullest extent permitted by law, Al's Collectible Card Store and its affiliates, employees, and partners are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the purchase of products from the site. We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of the content provided.

13. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices as described in the Privacy Policy.

14. Indemnification

You agree to indemnify, defend, and hold harmless Al's Collectible Card Store, its employees, affiliates, and agents from and against any claims, damages, losses, and expenses (including legal fees) arising out of your use of our website or violation of these Terms and Conditions.

15. Changes to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. By continuing to use our website after such changes are posted, you agree to the revised terms.

16. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom. Any legal action arising out of or related to these Terms and Conditions shall be filed in the appropriate courts located in United Kingdom.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

www.alscollectiblecardstore.co.uk

Email: info@alscollectiblecardstore.co.uk

Phone: 0203 488 9531

PRIVACY POLICY

Last Updated: Wednesday 21 May 2025

At Al's Collectible Card Store, accessible from www.alscollectiblecardstore.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Al's Collectible Card Store and how we use it.

If you have any questions or require more information about our Privacy Policy, please feel free to contact us.

1. Information We Collect

We may collect personal information when you visit our website, including but not limited to:

Personal Identification Information: Name, email address, mailing address, phone number, etc.
Non-personally Identifiable Information: This includes your browser type, device type, IP address, operating system, and website usage data (like pages visited and time spent).

2. How We Use Your Information

We use the information we collect in the following ways:

To improve the user experience and provide personalized content.
To process transactions (if applicable).
To respond to inquiries and support requests.
To send periodic emails, including promotional offers, updates, or other information related to our services.
To improve the functionality and security of our website.

3. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic, customize content, and remember user preferences.

You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of our website.

4. Third-Party Services

We may use third-party services such as Google Analytics or advertising partners to help us understand website traffic, improve our offerings, and display targeted ads. These third parties may also collect data about your browsing behavior.

We do not have access to or control over these third-party cookies and tracking technologies. We recommend reviewing their respective privacy policies for further details.

5. Data Security

We take the security of your personal information seriously and use reasonable measures to protect it. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can ask us to correct any information that is inaccurate or complete information that is incomplete.
Right to Erasure: You can ask us to erase your personal data, under certain conditions.
Right to Restriction of Processing: You can request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You can object to our processing of your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us at [Your Contact Email].

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us at: